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Privacy Policy
Who we are
Vansh Clinics (Hyderabad, India) operated by Dr. Pavan Kumar Jonnada (“we,” “us,” “our”).
Website: www.vanshclinics.in
Contact: surgeonpavan@gmail.com / Narsingi, Hyderabad 500075
Scope
This Privacy Policy applies to personal information we collect via our website, YouTube channel, WhatsApp/phone, email, and any forms used for appointment requests or inquiries.
What information we collect
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Contact details: name, phone number, email.
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Communication content: messages you send via WhatsApp, phone, email, website forms, and YouTube comments.
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Optional health information you choose to share for triage/appointments.
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Technical data (website): device info, IP address, cookies/analytics (e.g., Google/YouTube analytics).
How we use your information
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Respond to inquiries and book in-person or teleconsultations.
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Provide medical education and follow up on requests.
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Improve our content/services and maintain site security.
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Compliance with legal obligations.
Legal bases / Consent
We process your information with your consent (e.g., when you contact us), and/or for our legitimate interests (patient communication, service improvement), and/or as required by law.
Sharing of information
We do not sell your personal information. We share only as necessary with:
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Service providers (e.g., website host, Google/YouTube, WhatsApp) to operate our services.
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Legal authorities if required by law or to protect safety.
Your messages on third-party platforms are also subject to their policies (e.g., Google/YouTube, WhatsApp).
Data security
We restrict access to authorised personnel only and take reasonable administrative and technical measures to protect personal data.
Data retention
We keep personal information only as long as needed for the purposes above, to comply with law, or to resolve disputes. You may request deletion where applicable.
Your choices & rights
You can:
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Request access, correction, or deletion of your data.
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Withdraw consent for future processing where consent was the basis.
Contact us at surgeonpavan@gmail.com.
Children’s privacy
Our content is educational for the general public; clinical services are provided to adults or with guardian involvement as per applicable law.
Health information
Do not share sensitive medical details in public comments. For clinical matters, use private channels (WhatsApp/phone/email) to protect your privacy.
Updates to this policy
We may update this policy from time to time. The latest version will be available at www.vanshclinics.in/privacy-policy (or the shared link we provide).
Contact
For questions about this policy or your data, email surgeonpavan@gmail.com